Dear Valued Customers,

Thank you for taking the time to scan the barcode or/and visit this page.
We truly appreciate your trust in Tonking Eco Houseware and are delighted to welcome you here.

This product user guide for Tonking houseware has been created to help you use, care for, and enjoy your products for many years to come. As many of our items are handcrafted from natural materials, each piece is unique and deserves thoughtful care.

From the very first design stage, our London-based team carefully considers how our products will be used in real homes — in the UK and beyond. This care guide master is an extension of that commitment, offering practical, clear advice to support your daily use.

Why Product User Guide Matters?

Natural materials such as mother-of-pearl, bamboo, seagrass, and water hyacinth are valued for their beauty and sustainability.
However, they respond differently to moisture, heat, and cleaning products compared to mass-produced items.

By following the guidance below, you will help preserve:

• Natural colour and texture

• Structural integrity

• Long-term durability

• The original handcrafted finish

---

Product User Guide for Mother of Pearl Items

Which products does this apply to?

This guide applies to our mother-of-pearl range, including:

• Coasters

• Placemats

• Decorative trays

These products are available across Amazon, Etsy, and our official website.

How should mother-of-pearl products be used?

Mother of pearl items are best suited for:

• Daily serving

• Decorative use

• Everyday special occassions, parties

Avoid prolonged contact with water, hot dishes, or direct sunlight.

👉 Read the full Mother of Pearl Care Guide here

Product User Guide for Hand-Woven Items

How do I care for seagrass and water hyacinth products?

Our hand-woven collection includes:

• Seagrass coasters and placemats

• Water hyacinth storage baskets

To care for woven products:

• Keep them dry and well ventilated

• Clean with a soft, dry cloth or gentle vacuum

• Avoid soaking or machine washing

👉 View the full Hand-Woven Product Care Guide here

---

Product User Guide for Bamboo Bowl Range

How should bamboo bowls be used and maintained?

Our bamboo fruit bowls and salad bowls are designed for everyday practicality with natural charm.

Best care practices include:

• Hand wash only with mild soap

• Dry immediately after cleaning

• Avoid dishwashers, microwaves, and prolonged soaking

Bamboo is a living material and responds best to gentle care.

👉 Read the Bamboo Bowl Care Guide here

---

Keeping This Guide Up to Date

We are committed to providing accurate and up-to-date information for every product we offer. As our collections evolve, this guide will be updated regularly to reflect new designs and materials.

If you feel something is missing, or if you have a specific question about your product, please don’t hesitate to:

• Leave a comment

• Send us a message

• Contact our customer service team directly

Your feedback helps us improve and support you better.

---

Our Promise to You

At Tonking Eco Houseware, quality doesn’t end at purchase.
Our customer service team is always here to help — offering clear advice, honest guidance, and thoughtful aftercare inspired by the craftsmen behind each piece.

Thank you for choosing natural, sustainable homeware — and for allowing us to be part of your home.

Tonking Houseware team