Delivery & Collection
At Tonking Eco Houseware, we aim to provide clear and flexible delivery options for all customers. Please see the details below depending on where you place your order.
Delivery for orders placed on our website
We are currently updating our delivery services to offer you a better and more flexible experience.
- New delivery options, pricing, and estimated delivery times will be available soon
- We are working to introduce reliable UK-wide delivery with clear tracking and service levels
- Updates will be published on this page once available
Please check back shortly for full delivery details.
Collection options
At present, we do not offer a collection service for orders placed on our website.
We are reviewing potential collection options and may introduce this in the future.
Delivery for marketplace orders
If you place your order through a marketplace such as:
- Amazon
- Etsy
- or other third-party platforms
your delivery will be managed by the respective platform.
This means:
- Delivery times, costs, and services are set by the marketplace
- Tracking and shipping updates are provided through your marketplace account
- Any delivery queries should be directed via the platform where you placed your order
Please refer to the relevant marketplace’s delivery policy for full details.
Additional information
- Delivery services may vary depending on product availability and location
- During peak periods, delivery times may be longer
- We aim to ensure all orders are handled with care and delivered safely